Contact traa goods souvenirs

You need to create an account first via the account page on this platform. After creating your account, you will have access to pricing and can place and process your order on our platform.

No, we only supply to business customers and not to individuals. Our focus is on wholesale and business deliveries, which means private orders are not possible.

Items that have been customized specifically for you, such as products with a name, date, or unique design.

No, please check your order carefully before confirming. Changes are not possible after production.

No, personalized products cannot be returned or exchanged unless there is a mistake or damage.

We accept payments via bank transfer, credit card, PayPal, and invoice payment (for approved business customers).

Invoices are automatically sent via email after the order is completed. You can also download invoices from your account.

Yes, we provide quotes for bulk orders. Please contact us with the products and quantities you are interested in.

The delivery time depends on the destination. We usually ship orders within 1-3 business days. Large shipments may take longer. You will receive a tracking code once your order has been shipped.

The shipping costs vary depending on the destination, order size, and shipping method. You can see the exact shipping costs at checkout or contact us for a quote on bulk orders.